Maximum payout AU$150
Privacy Policy
This Privacy Policy explains how Aus55 Casino handles personal information when you visit our website, create or use an account, contact support, or take part in casino services. We aim to collect information fairly, use it for clear purposes, and take reasonable steps to protect it. By using the website, you acknowledge that information may be handled as described below.
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Information we may collect
Aus55 Casino may collect information that you provide directly, information created through your use of the website, and information received from service providers or other authorised sources. The information collected depends on the services you use, the checks that must be completed, and how you interact with us.
In this article
Account and identity information
When you register or manage an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and records of communications with our support team. We may also collect information needed to confirm that an account belongs to the person using it.
Verification information
To meet responsible operational, security and legal requirements, we may request identity or age verification documents and related information. This can include documents or details used to confirm identity, eligibility, location, source information or account ownership. Verification material is handled for checking, risk management, fraud prevention and compliance purposes.
Payment and transaction information
We may collect records about deposits, withdrawals, wagers, account balances, bonuses or promotional activity where applicable, and other transactions connected with your account. Payment providers may process payment details directly. We may receive limited payment information, confirmation details and transaction records needed to process payments, reconcile accounts, investigate issues and prevent misuse.
Device, usage and cookie information
When you use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times and interaction data. We may also use cookies and similar technologies to remember preferences, support website functions, understand usage and help protect the service.
How we use information
We use personal information only for purposes connected with providing, securing and improving our services, or where handling is otherwise permitted or required. Depending on the circumstances, purposes may include:
- Creating, maintaining and administering your account.
- Providing casino features, processing transactions and keeping accurate account records.
- Confirming identity, age, account ownership and eligibility to use relevant services.
- Carrying out security, anti-fraud, anti-money-laundering and responsible gambling checks.
- Detecting, preventing and investigating suspicious, unlawful, abusive or unauthorised activity.
- Responding to questions, complaints, requests and other support communications.
- Maintaining, testing, troubleshooting and improving the website, systems and user experience.
- Sending service messages, account notices and other communications needed to operate your account.
- Sending marketing or promotional communications where permitted and where you have provided consent when consent is required.
- Meeting applicable legal, regulatory, accounting, tax, dispute-resolution and record-keeping obligations.
We may combine information from different interactions where this is reasonably necessary for these purposes. For example, account, transaction, device and verification information may be reviewed together to protect an account or investigate unusual activity. We do not use personal information for unrelated purposes unless we have a lawful basis to do so or explain the new purpose to you.
Sharing information
Information may be shared with service providers that help operate the website and related services. These providers may support payment processing, identity verification, fraud prevention, technology hosting, customer support, security, analytics, communications and professional services. They are expected to handle information appropriately and only for relevant services.
Information may also be disclosed where necessary to protect users, our systems or the public; respond to a valid legal request; investigate suspected wrongdoing; resolve disputes; or meet an applicable obligation. If information is handled by a provider in another country, it may be subject to the laws and safeguards that apply in that location.
Cookies, security and retention
Cookies
Cookies are small files or similar technologies placed on your device when you visit a website. Some are necessary for account access, security, navigation and core functions. Others may help remember settings, measure performance, understand how the website is used or support relevant communications.
You can manage, restrict or delete cookies through your browser settings. If you block or remove certain cookies, parts of the website may not work as intended, and preferences may not be saved. Browser settings vary, so you should review the options available on your device.
Protecting information
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. Measures may include access controls, monitoring, secure transmission, authentication and internal procedures. No website, system or internet transmission can be guaranteed to be completely secure, so you should keep login details confidential and contact support promptly if you suspect unauthorised access.
How long information is kept
We keep information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of, subject to technical, legal or operational requirements.
Your choices and data rights
Depending on the circumstances and applicable requirements, you may be able to ask about the personal information we hold about you, request access to that information, ask for inaccurate or incomplete information to be corrected, request deletion of information, or object to or limit certain uses. You may also ask questions about how your information is handled.
Making a request
To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@aus55casino.best. Please describe your request clearly and provide enough information for us to identify the relevant account or records. We may need to verify your identity before completing a request so that personal information is not disclosed or changed without authorisation.
Withdrawing consent to marketing will not affect processing that is necessary to run your account, provide requested services, protect the website, complete transactions or meet legal obligations. You can also use an unsubscribe option in a marketing message where one is provided. Service and account communications may still be sent when they are necessary for security, transactions, changes to services or account administration.
A request may not always be completed in full. For example, information may need to be retained for legal, security, fraud prevention, dispute or record-keeping purposes, or a request may affect information belonging to another person. If this applies, we will explain the position where appropriate. We aim to respond to valid requests within a reasonable timeframe, taking account of the nature and complexity of the request.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, information practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date. You should review this page periodically. Continued use of the website after an update indicates that you have read the revised policy.
